Services

The Accounts Payable department processes payments for the University’s various bills. The Accounts Payable Staff creates Purchase Orders from requisitions by the faculty and staff on campus. They place the orders when necessary and process the payments when invoices are received. The Accounts Payable department also writes the student refund checks, and the faculty and staff travel reimbursement checks.

This department also ensures the proper recording of any gifts and pledges that the University receives. 

Phone: 740-245-7233

Student Billing provides many services for students. The Accounts Receivable staff updates student accounts daily by applying charges, fines, and financial aid. They also prepare and send bills to current and past-due students, and can answer any questions or concerns students may have about their accounts. They can also set students up on payment plans, and process payments from third-party providers on a student’s behalf (including Sallie Mae and VA Benefits). In addition, on a weekly basis they run student accounts to find accounts with credit balances and process refund/overage checks for those balances. 

The new One-Stop Shop in the Florence E Evans Hall has a representative from the Business Office, as well as representatives from the Records Office, Financial Aid Office, and the Admissions Office. Four important offices for students, all in one convenient location. It is in the One-Stop Shop that you can make payments to your bill and get answers to questions about your account.

After Class Registration

After you have registered for classes, log in to your Student Space within 48 hours to assure accuracy. Account balances are due the week prior to the start of the semester. The unpaid balance will have a late fee assessed each month. It is your responsibility to check your account. If there are any questions or concerns don't hesitate to get in touch with the Business Office. Check your Student Space account weekly for any updates or changes.

Can't Pay in Full?

We offer an in-house Student Installment Payment Plan (SIPP). SIPP is a way to spread your fees, including tuition, university housing, and other fees over four installments. Books, personal expenses, and non-university housing are not included. 

Contact Us for Questions & Concerns

Located in Florence Evans, our hours of operation are Monday- Friday, 8 am – 5 pm.

740-245-7226 or 1-800-282-7201 option 3

Mailing Address:

University of Rio Grande
Business Office F-26
PO Box 500
Rio Grande, Ohio 45674-0500

Important Notice Concerning Tax Forms!

The tuition tax form 1098T will be mailed by January 31. ECSI prepares these forms and mails them to the permanent address on file. If you would like to view your tuition information online, you can contact ECSI at 1-866-428-1098 to get your Heartland Key to log in or access information. Please visit the ECSI website to sign in at ECSI - Sign In or Register.

If you need help with signing in/registering/connecting an account/viewing & printing your tax form, please see the ECSI help section at  ECSI - FAQ - Tax Documents.

*If you are prompted to enter your school during the process, please enter University of Rio Grande.